How to remove [hccapx@protonmail.com].Hccapx ransomware

Malware

What type of infection are you dealing with

[hccapx@protonmail.com].Hccapx ransomware file encrypting malware will lock your files and you will be unable to open them. It is also known as ransomware, a term you should be more accustomed to hearing. If you remember having opened a spam email attachment, pressing on a weird ad or downloading from dubious sources, that is how the infection might have entered your device. Continue reading to see how you might prevent an infection from getting in in the future. Ransomware isn’t thought to be such a dangerous threat for nothing, if you want to dodge possibly serious harm, be careful to not let it enter your device. It can be especially surprising to find your files encrypted if you’ve never happened upon ransomware before, and you have no idea what it is. A ransom message should make an appearance soon after the files become locked, and it will explain that you must pay money in exchange for file recovery. Paying the ransom is not the best choice, seeing as it’s cyber criminals that you are dealing with, who will feel no responsibility to help you. It’s much more possible that you’ll be ignored after payment than receive a decryptor. Furthermore, your money would support future malware projects. There’s a likelihood that a free decryption tool has been released, as malicious software specialist could sometimes crack the ransomware. Look into other data recovery options, including the possibility of a free decryption tool, before making any rushed decisions to pay. For those with backup available, you simply have to terminate [hccapx@protonmail.com].Hccapx ransomware and then access the backup to restore files.

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How to avoid a ransomware infection

This section will talk about how your device got infected and whether you may avoid them in the future. Generally, simple methods are usually employed for infection, but it’s also possible you’ve gotten contaminated using more sophisticated ones. Many ransomware authors/distributors stick to sending emails with the ransomware attached and hosting the malware on download pages, as those methods are rather low-level. Getting infected by opening an email attachment is perhaps most common. Hackers attach the ransomware to a somewhat authentic looking email, and send it to potential victims, whose email addresses were sold by other hackers. Even if those emails will be clearly bogus to those who’ve ran into them before, users with little experience in such matters might not know what they are dealing with. You can note particular signs that an email could be harboring malware, such as the text being full a grammar errors, or the nonsense email address. People tend to drop their guard if they are familiar with the sender, so criminals may pretend to be from famous companies like eBay. So if you get an email from supposedly Amazon, check the email address to see whether it belongs to the company. Check if your name is used somewhere in the email, in the greeting for example, and if it isn’t, that ought to raise alarm bells. Senders whose attachments are important enough to be opened would know your name, therefore general greetings like Sir/Madam, User or Customer would not be used. So if you are an Amazon customer, and they email you about something, you will be addressed with the name you’ve supplied them with, and not as Member, etc.

If you want the short version, you just need to be more cautious when dealing with emails, primarily, do not rush to open files attached to emails and ensure the sender is who you think it is. And if you are on a questionable web page, do not press on advertisements or engage in what they offer. If you aren’t cautious, ransomware could end up getting into your device. The ads you see on those pages are not something you want to press on, they’ll only bring trouble. Your machine could also become contaminated if you download from untrustworthy sources, like Torrents. If you’re an avid torrent user, the least you can do is to read people’s comments before downloading one. Software comes with certain vulnerabilities, which could sometimes permit ransomware to slither into a device. And that is why it’s essential to keep your programs updated. All you need to do is install the fixes, which software vendors release when the vulnerability becomes known.

What happened to your files

Your files will be locked soon after the malware file is opened on your computer. It will target documents, photos, videos, etc, all files that could hold some value to you. The file-encrypting malware will use a powerful encryption algorithm to lock files as soon as they are found. If you’re unsure which files were locked, check the file extensions, if you see unusual ones, they have been affected. You won’t be able to open them, and soon enough, a ransom message should appear, which should contain information about buying a decryptor. The demanded amount is different, depending on the ransomware, but the hackers usually ask between $50 and $1000, to be paid in digital currency. Whether to pay or not is your decision to make, but we do not suggest the former. You may have other data restoring means available, therefore you ought to look into them before making any decisions. There’s some likelihood that malware researchers were successful in cracking the ransomware and thus were able to release a free decryptor. It is also possible you have made copies of your files, you might just not remember it. You could also try file restoring through Shadow Explorer, the ransomware might have not erased the copies of your files known as Shadow copies. If you do not wish for this happening again, we hope you have bought some kind of backup. If you had taken the time to backup your files, they ought to be restored after you uninstall [hccapx@protonmail.com].Hccapx ransomware.

[hccapx@protonmail.com].Hccapx ransomware elimination

Manual uninstallation isn’t encouraged, keep that in mind. While it’s possible, you may do permanent harm to your device. We advise obtaining a malicious software elimination utility instead. The utility ought to successfully terminate [hccapx@protonmail.com].Hccapx ransomware since it was made with the purpose of eliminating such infections. It will not be able to restore your files, however, as it does not have that capability. You’ll need to perform file recovery yourself.

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Learn how to remove [hccapx@protonmail.com].Hccapx ransomware from your computer

Step 1. Remove [hccapx@protonmail.com].Hccapx ransomware via Safe Mode with Networking

a) Windows 7/Windows Vista/Windows XP

  1. Start → Shutdown → Restart. win7 restart How to remove [hccapx@protonmail.com].Hccapx ransomware
  2. Tap and keep tapping F8 when your computer starts loading.
  3. In the Advanced Boot Options, select Safe Mode with Networking.
  4. When your computer boots in Safe Mode, open your browser and download anti-malware software of your choice. win7 safe mode How to remove [hccapx@protonmail.com].Hccapx ransomware
  5. Use the anti-malware to delete [hccapx@protonmail.com].Hccapx ransomware.

b) Windows 8/Windows 10

  1. Open Start, press on the Power button, tap and hold Shift and press Restart. win10 restart How to remove [hccapx@protonmail.com].Hccapx ransomware
  2. In the menu that appears, Troubleshoot → Advanced options → Start Settings. win 10 startup How to remove [hccapx@protonmail.com].Hccapx ransomware
  3. Select Enable Safe Mode (Enable Safe Mode with Networking) and press Restart.
  4. When your computer boots, open your browser and download anti-malware software. win10 safe mode How to remove [hccapx@protonmail.com].Hccapx ransomware
  5. Install the program and use it to delete [hccapx@protonmail.com].Hccapx ransomware.

Step 2. Remove [hccapx@protonmail.com].Hccapx ransomware via System Restore

a) Windows 7/Windows Vista/Windows XP

  1. Start → Shutdown → Restart. win7 restart How to remove [hccapx@protonmail.com].Hccapx ransomware
  2. Tap and keep tapping F8 when your computer starts loading.
  3. In the Advanced Boot Options, select Safe Mode with Command Prompt. win7 safe mode How to remove [hccapx@protonmail.com].Hccapx ransomware
  4. In the Command Prompt window that pops up, type in cd restore and press Enter.
  5. Next type in rstrui.exe and press Enter.
  6. In the window that appears, select a restore point that dates prior to infection and press Next. win7 command prompt How to remove [hccapx@protonmail.com].Hccapx ransomware
  7. Read the warning and press Yes. win7 restore How to remove [hccapx@protonmail.com].Hccapx ransomware

b) Windows 8/Windows 10

  1. Open Start, press on the Power button, tap and hold Shift and press Restart. win10 restart How to remove [hccapx@protonmail.com].Hccapx ransomware
  2. Troubleshoot → Advanced options → Command Prompt. win 10 startup How to remove [hccapx@protonmail.com].Hccapx ransomware
  3. In the Command Prompt window that pops up, type in cd restore and press Enter. win10 safe mode How to remove [hccapx@protonmail.com].Hccapx ransomware
  4. Next type in rstrui.exe and press Enter.win10 command prompt How to remove [hccapx@protonmail.com].Hccapx ransomware
  5. In the window that appears, select a restore point that dates prior to infection and press Next. Read the warning and press Yes.win10 restore How to remove [hccapx@protonmail.com].Hccapx ransomware

Step 3. Recover your data

You can try to recover files in a couple of different ways, and we will provide instructions to help you. However, these methods might not always work, thus the best way to ensure you can always recover your files is to have backup.

a) Method 1. Data Recovery Pro

  1. Use a trustworthy site to download the program, install and open it.
  2. Start a scan on your computer to see if you can recover files. data recovery pro How to remove [hccapx@protonmail.com].Hccapx ransomware
  3. If files are found, you can recover them. data recovery pro scan How to remove [hccapx@protonmail.com].Hccapx ransomware

b) Method 2. Windows Previous Versions

If System Restore was enabled before your files were encrypted, you can recover them via Windows Previous Versions.
  1. Right-click on the file you want to recover.
  2. Select Properties, and go to Previous Versions. win previous version How to remove [hccapx@protonmail.com].Hccapx ransomware
  3. Select the version from the list, press Restore.

c) Method 3. Shadow Explorer

If you are lucky, the ransomware did not delete the Shadow Copies of your files, which are made automatically by your computer in order to prevent data loss in case of a crash.
  1. Open your browser and access shadowexplorer.com to download Shadow Explorer.
  2. Once it is installed, open it.
  3. Select the disk with the encrypted files, choose a date, and if folders are available, select Export. shadowexplorer How to remove [hccapx@protonmail.com].Hccapx ransomware

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